Return Policy

At Fly Fishing Artisan we want you to be completely satisfied with your purchase. If for any reason you are not, here’s how our return process works.

Return period

You have 30 calendar days from the date you receive your order to request a return.

Conditions for returns

For us to accept your return, the product must meet the following conditions:

• Be in the same condition as received, unused, and with the original tags attached.
• Include the original packaging whenever possible.
• Be accompanied by proof of purchase (invoice or order number).

Return shipping costs

Return shipping costs are the customer’s responsibility, except in cases where the product arrives defective or there was a shipping error on our part, in which case we cover the cost.

How to request a return

1. Contact us with your order number and the reason for the return.
2. We will confirm the return address and next steps.
3. Send the product within a maximum of 14 days from confirmation.
4. Once we receive and inspect the product, we will process your refund.

Contact: info@flyfishingartisan.com

Refunds

Refunds will be issued using the same payment method used for the original purchase, within 5 to 14 business days after the returned product is received and verified.

Defective or damaged products

If you receive a defective product or one damaged in transit, contact us within 48 hours of receipt, attaching photos of the product and packaging. In these cases, we cover the full cost of return and reshipment.

Exceptions

We do not accept returns of personalized or made-to-order products, or products that show clear signs of use beyond reasonable testing.

Right of withdrawal (EU customers)

In accordance with European Union consumer protection regulations, you have a minimum of 14 calendar days from receipt of your order to exercise your right of withdrawal without the need to justify your decision, in addition to the extended 30-day period we voluntarily offer.

Last updated: August 22, 2026